What are cookies?
Cookies are small text files that are placed on your computer, mobile phone or other internet‑enabled device when you visit a website. They are widely used to make websites work efficiently, improve user experience and provide information to website owners.
Cookies do not usually contain any information that directly identifies you, but they may store information about your device, browser or preferences.
How we use cookies
We use cookies to:
- make sure the website functions correctly
- understand how visitors use our website
- improve the performance and usability of the website
- support our marketing and advertising activity (with your consent)
Some cookies are strictly necessary and are always active. Other cookies are optional and will only be used if you choose to accept them.
Types of cookies we use
Strictly necessary cookies
These cookies are essential for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions you take, such as:
- setting your cookie preferences
- submitting a form
- making a payment
Without these cookies, parts of the website may not work correctly.
Analytics cookies
We use analytics cookies to understand how visitors interact with our website. These cookies collect information in an anonymous form, including:
- the number of visitors to the site
- how visitors arrived at the site
- which pages are visited and for how long
- the devices and browsers used
Google Analytics
We use Google Analytics to help us analyse how our website is used so that we can improve it. Information collected by these cookies is aggregated and anonymous.
Find out more about how Google uses cookies
Marketing and advertising cookies
Marketing cookies are used to track visitors across websites. They may be used to build a profile of your interests and show you relevant adverts on other websites.
We use:
- Google Ads
- Meta Ads (such as Facebook and Instagram)
These cookies may be set by Google and Meta through our website. They will only be used if you give your consent.
Preference cookies
Preference cookies allow the website to remember choices you have made, such as:
- saving your cookie settings so you are not asked again on every visit
These cookies help provide a more convenient browsing experience.
Third‑party services
GoCardless
We use GoCardless to process payments securely. When you make a payment, cookies may be set by GoCardless to ensure the transaction works correctly and securely.
These cookies are usually classed as strictly necessary and are managed by GoCardless in line with their own privacy and cookie policies.
Find out more about how GoCardless uses Cookies
Social media links
Our website includes links to our social media pages. These are simple links only and do not set cookies on your device.
Cookies may be set by the social media platform if you click a link and are logged into that service. These cookies are controlled by the social media provider, not by us.
Managing your cookie choices
You can manage your cookie preferences at any time by:
- using the cookie settings on our website
- adjusting your browser settings to block or delete cookies
You can find further guidance on managing cookies at the Information Commissioner’s Office (ICO) website
Please note that blocking some cookies may affect how the website functions.
Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or legal requirements. Any updates will be published on this page.