Delta staff setting up TEC

    For individuals

    Welcome to Delta Wellbeing – 24/7 personal alarm and emergency response service   

    If you’re looking after someone, or need support yourself, we’re here to help. Our flexible Delta Direct offer means you can build a package that suits your needs, with fast access to help, advice and reassurance.

    Choose the support that fits your life. No assessments. No waiting lists. Just the help you need, when you need it. 

    Find out more

    Support for you, your family or the person you care for

    If you’re looking after someone, or need support yourself, we’re here to help.
    • Assistive technology Assistive technology to help people stay safe at home – from lifelines and personal alarms to fall detectors and motion sensors
    • 24/7 monitoring 24/7 monitoring and emergency response service
    • Check-ins Wellbeing calls and regular check-ins
    • Support Support when coming home from hospital
    Delta Call Centre staff Member

    For organisations

    Supporting organisations to deliver better services 

    We work with local authorities, health boards, housing associations and other partners to deliver reliable, scalable services that make a real difference.

    We’re flexible, experienced and ready to work with you to meet your goals and serve your communities better.

    Let’s work together

    Supporting organisations to deliver better services

    We offer scalable services that make a real difference including:
    • Monitoring TEC installation and monitoring at scale
    • Response Emergency out-of-hours call handling and response
    • Support Home-from-hospital discharge support
    • Enablement Digital enablement and service redesign

    Why choose us?

    Whatever support you’re looking for, we’re here to help you take the next step

    Trusted by families and professionals

    Proven services that make a real difference

    Delivered with care, in Welsh and English

    Built around people, not systems

    Our support package tool

    Find the right support package for you

    We can help find the right package for you; choose between Alert for reliable 24/7 monitoring at home, or Active for protection wherever you are. We can also see if you would benefit from adding Support and/or Respond for extra peace of mind.

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    Our support package tool

    Question 1

    If you had an emergency at home, like a fall or sudden illness, would you feel confident you could get help quickly?

    Yes
    No
    Our support package tool

    Question 2

    Would you like regular wellbeing calls to check how you are, provide any advice and support, or connect you with local activities?

    Yes
    No
    Our support package tool

    Question 3

    Do you live alone, or sometimes feel isolated with no one nearby to check in on you?

    Yes
    No
    Our support package tool

    Question 4

    Do you spend time outside the home and would benefit from protection when out and about?

    Yes
    No
    Our support package tool

    Question 5

    Are you worried about falling or have a health condition that puts you at risk?

    Yes
    No
    Our support package tool

    Your results

    Choose package

    Getting your lifeline is as easy as 1-2-3!

    We’ve made it simple to get the support and reassurance you or your loved one needs, quickly and with no hassle. Here’s how it works:
    • 1

      Pick your plan

      Choose the package that fits your lifestyle — whether you need a simple alert system or ongoing support. Not sure? We’re here to help
    • 2

      Receive your equipment

      We’ll send your discreet, easy-to-use device straight to your door within 3–5 working days — ready to use right out of the box
    • 3

      Enjoy peace of mind

      Once you're set up, you’ll have 24/7 access to our friendly expert team, ready to help at the touch of a button — anytime, day or night

    What our customers say

    Real stories from people and organisations we’ve supported — sharing how Delta Wellbeing helps them live with confidence, independence, and peace of mind.