Here when you need us
Day or night, with a friendly voice and a helping hand
At Delta Wellbeing, we help people live independently, safely and confidently at home for as long as possible. We understand that staying at home matters – it’s where you feel most comfortable and in control. That’s why we’ve developed Delta Direct, a simple, flexible range of technology-enabled care (TEC) services that give peace of mind to you, your family or carers.
- Personal alarms and fall detectors for instant help at the press of a button
- GPS trackers to keep you safe at home or on the go
- Smart home sensors to detect smoke, carbon monoxide, movement, and temperature
A trusted provider
Experienced, friendly, skilled support
As a Local Authority Trading Company, owned by Carmarthenshire County Council, we’re a trusted provider with over 30 years of experience in supporting people across our communities. Our services are delivered by a friendly, highly skilled and trained team who genuinely care. We’re here 24 hours a day, 365 days a year – ready to respond when you need us most.
- Older adults and vulnerable people living at home
- People with long-term health conditions or disabilities who want to stay safe and independent
- Family members seeking support and reassurance for ageing relatives
- Unpaid carers, neighbours, and friends looking for reassurance
- Anyone who wants to stay independent but safe at home
Supporting individuals
Safety, independence and wellbeing
We deliver a variety of services to support safety, independence and wellbeing for individuals at all stages in life, whether you need the occasional assurance or more comprehensive support, our services are tailored to meet your unique needs. Through assistive technology, wellbeing calls and check-ins to make sure you’re okay, and an emergency response service to support non-medical emergencies, we provide reassurance that support is always available when needed.
We understand that caring for a loved one can be challenging. We provide families and carers with real-time updates, wellbeing insights, and 24/7 emergency response, offering reassurance that their loved ones are supported even when they can’t be there in person.
How we help
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Tech-enabled care devices We provide and install a range of smart devices, including personal alarms, fall detectors, GPS trackers, and home sensors to help keep you safe at home or on the go
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24/7 monitoring & alerts We monitor calls, devices and user activity, detect falls and act quickly – contacting family, friends, carers, our own responders or emergency services as needed
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Wellbeing calls & check-ins Regular friendly check-ins to make sure everything is okay. If we don’t hear from you, we’ll follow up
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24/7 emergency response Help at the press of a button — our trained responders provide in-person assistance with specialist equipment for non-medical emergencies like falls
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Hospital transfers & discharge* Safe and reliable transport to and from medical appointments or hospital discharge support to help you get home safely and settle back in
Why choose us
Flexible, personalised care
- Trusted support: We have years of experience supporting people to live well at home.
- Personalised care: We listen to your needs and help you build a care package that suits you.
- 24/7 peace of mind: Our team is always here – day or night – to respond to emergencies, check in on your wellbeing, and keep your family updated.
- Flexible & local: Choose self-installation or let our local team visit your home for set-up and advice (available in selected areas).
Peace of mind
Live life your way
- We provide personal alarms and fall detectors. Press a button (or we detect a fall) and we help you
- We are here 24/7. Day and night
- We can call your family or attend in person (in selected areas)
- We can phone you each week to check you are okay
- Prices from £4.99 a week