Support for carers

Whether you are a friend, family member or a carer concerned about the wellbeing of someone, we can give you the help and expert advice that you may need to support the safety and wellbeing of the person you are caring for.

Many products can be linked to a person so that an alert can be raised to someone close at hand.

When you contact us to enquire about our services you will speak to a professionally qualified adviser who will provide information, advice and assistance on matters relating to health, social care and wellbeing. Our team will ask you what’s important to the individual you are caring for and to you, this will help us understand the situation and put together a bespoke package of practical advice and technology that will best meet your needs. Our key aim is to help people live as independently as possible for as long as possible.

Find out more about our Delta Direct service or give us a call on 0300 333 2222.

Delta staff member assisting a customer at home

Carers ID / Emergency Card

We provide a Carers ID Card / Carers Emergency Card to unpaid carers in Carmarthenshire, on behalf of Carmarthenshire County Council. 

The card is valid for 3 years and you can reapply when it expires if you are still an unpaid carer.

Benefits

It is a wallet-sized identification card which can be used for:
  • Access to discounts Carers can access available discounts. They will also be offered a carers assessment, either on their own or have a joint assessment with the ‘cared for’.
  • Emergency response Carers can carry these cards and if they are involved in an accident or are unable to return home to maintain their caring responsibilities, emergency services or others will be able to make contact with relevant people to let them know that there is someone at home who cannot manage without help. (This is optional)

Interested in the carers emergency card?

Apply or download the form below to get started.