Working with local authorities, housing providers, health boards and private companies, we use the latest technology and highly trained staff to deliver tailored care solutions that empower communities, achieve positive outcomes, and reduces demand for health and social care services.
Our regional approach of early intervention and prevention is already demonstrating measurable impact: delivering faster response times, supporting timely discharges, reducing admissions and residential care. We are expanding this regional model across Wales, working closely with local health boards and authorities to integrate with care pathways and data systems, and making it easier for councils, housing associations, and other partners to collaborate through flexible service options.
We are building a connected, integrated model for technology-enabled care – one that puts people first, reduces system pressure, and supports healthier, more independent lives. This national model will be nationally coordinated, regionally integrated and locally delivered, offering scalable, modern, proactive and preventative care.
Anchored in public values, powered by proven infrastructure, and delivered in partnership with local communities, it represents a unified approach to tech-enabled care for Wales.
Delivering responsive and reliable support services
We provide a wide range of professional services designed to support public and private sector organisations in delivering essential care, safety and operational continuity to the communities they serve. Whether you’re a local authority, housing association or health board, our tailored solutions help you meet your responsibilities with confidence and compassion.
Our core services
TEC monitoring & installation
Technology-enabled care solutions that promote independent living, supported by expert installation and 24/7 monitoring.
Out-of-hours emergency call handling
For emergency housing repairs, other types of emergencies and urgent service requests, ensuring critical issues are addressed promptly and efficiently.
Lone working emergency cover
Protecting staff with robust lone worker support and emergency response protocols, especially during out-of-hours periods.
Information, advice & assistance
Offering clear, compassionate health and social care guidance and support to individuals and their families or carers.
Disaster recovery support
Helping organisations maintain continuity and recover quickly from unexpected crises or disruptions.
Wellbeing assessments & calls
We carry out thorough assessments to understand customer needs, priorities and ongoing support requirements and our proactive welfare calls help support the health and wellbeing of vulnerable individuals in the community.
Home from hospital service
We bridge the gap between hospital and home, providing rapid response and short-term care to support recovery and reduce hospital stays. Our community wellbeing officers assist individuals in transitioning safely to their home environment while maintaining independence.
Emergency response
Rapid, coordinated non-medical emergency assistance, available 24/7, our mobile teams offer vital support for incidents such as non-injurious falls, giving individuals and their families peace of mind that help is always at hand without relying on emergency services. As part of our regulated provision, we also deliver short-term emergency care to assist during urgent care gaps, such as carer breakdowns or delays in formal care packages.
Telehealth
Remote health support that enhances access to care, improves outcomes by assisting in the management of long-term health conditions and reduces pressure on frontline services, helping people stay out of hospital.
Consultancy services
Strategic advice and operational support to help organisations improve service design, delivery and resilience.
Why choose us?
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Innovative technology Advanced, cutting-edge devices, from GPS trackers to digital health monitors, designed to enhance safety, wellbeing and everyday independence.
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Proven impact Award-winning services proven to reduce hospital admissions, delay the need for residential care, and actively promote safety, confidence and independence.
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Trusted, accredited and secure Fully accredited under the TEC Quality Standards Framework (QSF), regulated by Care Inspectorate Wales (CIW), and Cyber Essentials certified to ensure security, compliance and quality.
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Compassionate care Delivered by highly trained and experienced professionals who understand individual needs and provide personalised, responsive and respectful support.
Teckal-compliant partner for public sector contracts
We are proud to operate as a Teckal-compliant organisation, enabling public sector bodies to award contracts directly without the need for a competitive procurement process. This status reflects our unique governance structure and operational alignment with our local authority shareholder.
For commissioning organisations, Teckal compliance offers a streamlined, legally robust route to contract award—saving time, reducing administrative burden, and ensuring continuity of service.
By choosing Delta Wellbeing, partners benefit from a trusted, regulated provider with proven infrastructure, public ownership, and a commitment to delivering value and innovation.
Explore our website further to find out more about how we can tailor our services to meet the unique needs of your organisation.