Out-of-hours emergency

Out-of-hours emergency form

Is your property secure? *

Yes

Is there a safety chain/latch? *

Yes

If you have lost your keys, there will be a replacement key recharge. Are you happy to continue? *

Yes

If you have a crime reference number, please provide it here: *

We cannot process your repair further

Please call your local authority or housing association to report your repair on their next working day. Thank you.

Where are you currently? *

Warning

Please return/stay at the property and wait for engineer contractor to arrive

Heating notice

Heating/boiler emergency repairs during summer months

Please be aware that your local authority or housing association has SET boiler repair guidelines for the summer months.
Delta Wellbeing follows its guidelines; if there are any issues, please get in touch with your local authority or housing association.

Have you tried resetting the boiler? *

Yes

Unable to

Do you have another heating source? *

Yes

If you have a meter, is there credit?

Yes

Have you checked the thermostat temperature? *

Yes

We cannot process your repair further

Please call your local authority or housing association to report your repair on their next working day. Thank you.

We cannot process your repair further

Please follow your instruction manual on how to reset the boiler. Thank you.

Where is the leak coming from? *

We cannot process your repair further

Please call your local authority or housing association to report your repair on their next working day. Thank you.

Have you tried to unblock it yourself? *

Yes

Is the manhole overflowing? *

Yes

University emergency repairs

What is the area or block? *

If other, please describe your issue:

All highway emergencies can be submitted online through Carmarthenshire County Council

All highway emergencies can be submitted online through Carmarthenshire County Council's portal.

Click here to report your highways emergency.

Where is the location of the incident? *

Please describe the incident *

Full address (with postcode) *

First name *

Surname *

Date of birth *

Contact number *

Email *

Bron Afon Secuirty Questions

Bron Afon requires security questions, please only complete YOUR set of security questions.

Place of birth

Mother's maidan name

Favourite colour

Favourite pet's name

Please list conditions below: *

Consent for storing submitted data *

Yes, I give permission to store and process my data

By submitting this form, you acknowledge that a responsible adult over 18 must be present in the property for an engineer to attend *

Yes, I understand that a responsible adult over 18 will be in the property

By submitting this form, I confirm that all the information I’ve provided about the repair is true. I understand that if any details are found to be incorrect, I may be charged for the work carried out in my home *

Yes, all information I've provided is true

Out-of-hours emergency