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0300 3332222
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test OOH Form
test OOH Form
Draft OOH
If your emergency repair has not been shown, please contact us on 0300 333 2222
First name
Surname
Contact number
Email
Full address (with postcode)
What type of emergency are you reporting?
Housing repair
Boiler breakdown
University repairs
Highway issues
What is your emergency out-of-hours repair?
Lost keys (recharge may apply)
Locked out of property
Toilet is blocked and overflowing
Toilet not flushing
Uncontainable leak from toilet
Uncontainable leak from shower
Shower is blocked and overflowing
Shower not turning on
Burst water pipe
Major roof leak that's causing internal damage
Water running into electrics
Complete loss of power (unless it's due to a power cut)
Flooding or blocked drain
Door is visibly broken
Window visibly broken
Lift not working
No lighting to a communal staircase
What emergency repair do you need for your boiler?
Total boiler breakdown
Uncontainable leak from boiler
Error message displaying
Low pressure
Boiler needs resetting
Hot water failure and no back-up
Frozen condensate pipe
Which local authority or housing association are you with?
Barcud
Bron Afon
Bro Myrddin
Cardiff Housing Association (CCHA)
Carmarthenshire County Council
Ceredigion
Hafod
Flintshire County Council
Melin
Newydd
Pembrokeshire County Council
POBL
Powys County Council
Tai Calon
Temp2Perm
Trivallis
Wrexham County Borough Council
Valleys2Coast
Select your university campus.
Aberystwyth
Bangor
Swansea
What is your emergency out-of-hours repair?
Locked out of property
Lost keys (recharge may apply)
Door is visibly broken
Window is visibly broken
Toilet not flushing
Toilet is blocked and overflowing
Uncontainable leak from toilet
Shower is blocked and overflowing
Shower not turning on
Uncontainable leak from shower
Complete loss of power (unless it's due to a power cut)
No electric
More than one socket not working
No lighting to a communal staircase
Total boiler breakdown
Uncontainable leak from boiler
Communal boiler not working
Bust water pipe
Lifts not working
Burst water pipe
Major roof leak that's causing internal damage
Water running into electrics
Flooding or blocked drain
Who is your local authority?
Carmarthenshire County Council
Flintshire County Council
Powys County Council
Wrexham County Borough Council
What is your highway emergency?
Fallen trees
Broken or missing drains or manhole covers
Street lights and other lighting
Traffic lights
Debris or obstructions on the road or pavement
Pothole
Flooding and blocked drain
Temporary traffic lights
Please can you provide the nearest location and any comments regarding the emergency
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