Digital Voice BT information roadshow

BT is holding a series of drop-in events throughout Wales for customers to ask any questions about the digital switch.

You will probably have already heard that landlines in the UK are going digital by 2025, and you might want to know more about what this means for your home phone, especially if you have other services that connect to your landline, such as a lifeline alarm or other telecare.

Your phone company must know what services you use through your landline so they can help you through any steps needed to make the switch.

BT is inviting its customers to switch to its digital home phone service on a region-by-region basis and is holding a number of drop-in events to explain what Digital Voice is, why the change is necessary, and what it means for you.

You don’t have to pre-book, just turn up.

Delta Wellbeing will join the Carmarthenshire events team to help answer any questions you may have about the digital switch and your lifeline. They are being held:

  • April 15th & 16th       
    10am-4pm - Morrisons Llanelli, Pemberton Retail Park, Trostre, Llanelli
  • April 18th       
    10am-4pm - Carmarthen Garden Centre, Myrtle Hill, Pensarn, Carmarthen
  • April 19th
    10am-4pm - Ammanford Library, 3 Wind St, Ammanford

The other events are being held across Wales on the following dates:

  • April 3rd               
    10am-2pm - Riverside Library, Off Swan Square, Haverfordwest
  • April 3rd & 4th          
    10am-4pm - Red Square (by Waterstones), High St, Abergavenny
  • 3rd & 4th April             
    10am-4pm -  Morrisons Newtown, Pool Rd, Newtown
  • 5th April
    10am-4pm - Morrisons Welshpool, Berriew St, Welshpool
  • 5th & 8th April           
    10am-4pm - Co-op Pentrebach, Brown Street, Pentrebach, Merthyr Tydfil
  • 8th & 9th April            
    10am-4pm -  Dolgellau Library, Bala Rd, Dolgellau
  • 9th April                  
    10am-2pm -  Aberdare Library, Green Street, Aberdare
  • 9th & 10th April          
    10am-4pm -  Morrisons Port Talbot, Baglan Industrial Park, Christchurch Rd, Port Talbot
  • 10th April                
    10am-3pm -  Cardiff City Stadium,  Leckwith Road, Cardiff
  • 10th & 11th April        
    10am-4pm - Porthmadog Library, Stryd Y Llan, Porthmadog
  • 11th April                
    10am-2pm -  Newport Central Library, John Frost Square, Newport
  • 11th & 12th April        
    10am-4pm -  Dobbies Garden Centre Swansea, Siemens Way, Bon-y-maen
  • 15th & 16th April        
    10am-4pm -  Morrisons Llanelli, Pemberton Retail Park, Trostre Roundabout, Llanelli
  • 15th & 16th April        
    10am-4pm -  Morrisons Caernarfon, Ffordd Y Gogledd, Caernarfon
  • 17th April                
    10am-2pm - Denbigh Library, Hall Square, Denbigh
  • 17th & 18th April        
    10am-4pm - Morrisons Holyhead, Penrhos, Holyhead
  • 17th & 18th April        
    10am-4pm - Carmarthen Garden Centre, Myrtle Hill, Pensarn, Carmarthen
  • 18th April               
    10am-4pm - Ty Pawb, Market St, Wrexham
  • 19th April               
    10am-2pm - Town Hall Canolfan Alun R. Edwards Queen's Square, Aberystwyth
  • 19th & 22nd April       
    10am-4pm - Ammanford Library, 3 Wind St, Ammanford
  • 22nd & 23rd April        
    10am-4pm - Co-op Llanrwst, Plough St, Conwy
  • 23rd April               
    The Senedd, Cardiff for MS Members
  • 24th April               
    10am-2pm - Ogmore Vale Library, Ogmore vallery Life Cente, Cwrt Gwalia
  • 24th April                 
    10am-4pm - Pembroke Dock Community Learning Centre, Albion Square, Pembroke Dock
  • 24th & 25th April        
    10am-4pm - Bay View Shopping Centre, Colwyn Bay
  • 25th & 26th April        
    10am-4pm - Cardigan Library, Morgan St, Cardigan
  • 26th & 29th April        
    10am-4pm - Prestatyn Shopping Park, Ffordd Llys Nant, Prestatyn
  • 29th April               
    10am-4pm - Co-op Lampeter, Lower, Bridge St, Lampeter
  • 30th April                
    10am-4pm - Morrisons Brecon, Free St, Brecon
  • 30th April               
    10am-4pm - Mold Library, Mold