Out-of-hours emergency
Report an out-of-hours emergency
Please complete this form if you are reporting an out-of-hours emergency only. This includes:
- Housing repairs*
- Weather-related issues such as flooding
- Dangerous structures
- Problems on the roads
Please provide as much information as possible so that our advisors can action your emergency without any delay.
They will only contact you if they need to, this is to make sure our resources can be directed elsewhere to help other customers who require emergency assistance.
For all other enquiries please use our general enquiry form.
*This form is for emergencies only when your local authority/housing association is closed, do not use this form to report a non-emergency, please contact your housing provider during normal office opening hours.