Out-of-hours emergency

Report an out-of-hours emergency

Please complete this form if you are reporting an out-of-hours emergency only. This includes:

  • Housing repairs*
  • Weather-related issues such as flooding
  • Dangerous structures
  • Problems on the roads

Please provide as much information as possible so that our advisors can action your emergency without any delay.

They will only contact you if they need to, this is to make sure our resources can be directed elsewhere to help other customers who require emergency assistance.

For all other enquiries please use our general enquiry form.

*This form is for emergencies only when your local authority/housing association is closed, do not use this form to report a non-emergency, please contact your housing provider during normal office opening hours.

Out-of-hours emergency form

Select your university campus:



Heating/boiler emergency repairs during summer months

Please be aware that your local authority or housing association has set boiler repair guidelines for the summer months.
Delta Wellbeing follows its guidelines; if there are any issues, don't hesitate to contact your local authority or housing association.

What sort of boiler do you have?





Are there any vulnerabilities in the property?


*Any conditions that may affect the work being carried out within the property to inform the contractors before entering etc.
(01/01/01)
Bron Afon requires further security, please ONLY complete your set of security questions
Must be completed to pass the job over to contracter
Must be completed to pass the job over to contracter