Our customer feedback
We really love hearing feedback from our valued customers. Your views are important to us to ensure we continue to deliver the best service to support your needs to ensure you can live as independently as possible giving your family complete peace of mind…
Read on to find out what our customers have to say about their experiences…
Customer - March 2023
“We appreciate you responding so quickly, Lisa made immediate contact and to say she was helpful is an understatement, she was brilliant, very understanding, caring and professional. Steph has left her contact details just in case we require it and organised the relevant person and department to coordinate mums requirements. Mum and I do appreciate all the help and support in what has become difficult times. So thank you."
Customer - February 2023
"Thanks so much Delta Wellbeing for installing Mr H’s call alarm and falls monitor, and providing access to 24/7 response service. Such a huge step in our ability to build our new life in Wales with confidence."
Customer - January 2023
A client shared that the help she has had from the team since before she left hospital has helped her tremendously. It has helped build her confidence to go home, and especially helped to ease the anxiety she had the first few days at home; knowing a friendly face was going to call and check she was ok really was wonderful. She was reassured by the falls detector and knowing help is available if she has a fall. Delta Wellbeing has been worth the world and she is very grateful.
Customer - October 2022
"I called Delta to help assist us this evening with my father-in-law who had fallen and was stuck on the floor. Help arrived within 45 minutes, the lady on the phone was nice and swiftly got the support we needed and the staff member who attended was great. He spoke to my father-in-law with dignity and respect, problem solved an issue with his kit with confidence, got him up and did so showing experience and competence. My father-in-law was very happy when he was safely back in bed and comfortable again. Please pass on our gratitude to Carl and the team for the good service received."