Delta Wellbeing and CGI successfully launch ground-breaking digital alarm-receiving and monitoring platform across Wales

Llesiant Delta Wellbeing, a centre of excellence for Technology Enabled Care (TEC) services, and CGI, one of the largest IT and business consulting services firms in the world, have developed a new cutting-edge digital monitoring and response system. 

The new digital platform, which has been successfully launched two years ahead of the 2025 analogue switch off, provides round-the-clock monitoring through alarms, sensors, and wearable devices to remotely oversee health conditions, proactively supporting people to remain in their own home and retain a high quality of life.

CGI and Delta Wellbeing worked closely with Enovation and Totalmobile to deliver the new digital system in just six months, effectively preparing Delta Wellbeing for the digital transition that will be coming into effect by the end of 2025. 

The project sees the successful integration of multiple systems, providing Delta Wellbeing with a cutting-edge platform to allow more proactive monitoring of clients and a more engaging and effective solution for service users.  A first of its kind unique platform, it enables health and care services to become fully integrated allowing patients, families and professionals to work together as one team seeing the same information enabling a seamless transition between home and hospital services.

Delta Wellbeing’s Head of Technologies Paul Faulkner said: “It has been a challenging project to deliver, but an exciting one. To get the system in place, with time to spare, is testament to the hard work that everyone involved in the project, including staff at Delta Wellbeing and our partners CGI, Enovation (UMO) and Totalmobile, have put into the delivery. 

“We are looking forward to enhancing our service with the additional functionality that the new platform will bring, as well as the new digital technologies and services that we will be able to take advantage of. This benefits all our customers and will help to improve the health and wellbeing of residents across west Wales and further afield.”

The new platform is specifically designed to allow Delta Wellbeing to expand the range of assistive technology products and telehealth services they provide, transforming the way health and social care is delivered through a ‘whole system’ approach, supporting the continuous provision of high-quality care across the region. 

CGI was selected as a long-term strategic partner in March 2023, supporting their vision to help older and vulnerable people across west Wales and beyond to live more independently and for longer periods of time. The digitisation of the telecare services was the first phase of the partnership.

Donna Kelly, Senior Vice President for South and Midlands at CGI said: “We are very pleased to see the platform in action and are looking forward to continuing our work with Delta Wellbeing to further develop their offering. CGI is committed to supporting digital health and care services in the home and are pleased to be involved in establishing Wales as the national pathfinder in truly integrated health and care at home services through the adoption of this new integrated hybrid care capability. 

“As health and care organisations across the UK continue to face unprecedented and unrelenting challenges, there has never been a better time to co-produce and expand collaboration to develop a ‘whole system’ approach to the continuum of care.”

About Llesiant Delta Wellbeing
Llesiant Delta Wellbeing, a Local Authority Trading Company owned by Carmarthenshire County Council, provides assistive technology and proactive monitoring to support older and vulnerable people to live more independently in their homes for longer. Since it was formed in 2018, the company has expanded its services across Wales using innovative technology to provide a range of solutions in the health and social care sector. It works closely with local and national health and social care partners to deliver both standard and new innovative technology services to support patients leaving acute settings as well as in the community. 

About CGI 
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 91,500 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2022 reported revenue is $12.87 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at CGI.com