Delta Wellbeing win two awards and a commendation at Great British Care Awards Wales

Delta Wellbeing has won an incredible two awards and a highly commended in the Wales region of the Great British Care Awards highlighting its commitment to providing compassionate, person-centred care and in developing a dedicated and highly skilled workforce delivering service excellence.

The company, which provides assistive technology and proactive monitoring to support older and vulnerable people to live more independently, won the awards for Dignity in Care and Workforce Development.

Community response officers Mark Burt and Nadine Rees were both nominated for the Home Care Worker Award, with Mark being highly commended for his exceptional service. 

The judges said: “This team demonstrates the importance of promoting dignity within a service, always placing the service user at the heart of every decision. Their commitment to person-centred care ensures respect and consideration for individual needs. Keep up the excellent work, continuing to lead by example in delivering compassionate, respectful care.”

The awards celebrate excellence across all areas of the care sector recognising the work of frontline staff such as care workers and care managers, and those people who have made an impact in other ways such as training and innovation.

Mark said: “This award is testament to the high standards all of us in Delta Wellbeing set ourselves.  I could not have achieved this without the support of my fellow responders, advisers and everyone I work with. Thank you.”

Delta Wellbeing, a Local Authority Trading Company owned by Carmarthenshire County Council, provides a 24-hour community response service for emergency domiciliary care and social care support. The service helps residents avoid unnecessary hospital admissions, supporting independent living, and assisting patients transitioning home from hospital until reablement or long-term care is in place. 

Carmarthenshire County Council’s Cabinet Member for Health and Social Services Cllr Jane Tremlett said: “Delta Wellbeing provides a 24-hour community-based crisis welfare response service that has grown significantly, doubling its workforce and creating more opportunities for the team to advance and progress within the sector. Quality care, flexibility and sustainability are at the heart of the service, embedding best practices into every aspect of delivery, and ensuring high standards of person-centred, safe care. 

“Working closely with social services and the health board, Delta Wellbeing makes sure that residents receive the care they need at home, reducing unnecessary hospital admissions and providing better outcomes for everyone.

“A huge congratulations to the whole team for winning these prestigious awards, and to Mark and Nadine for being recognised for their unwavering commitment to improving the lives of our most vulnerable residents.”

Delta Wellbeing will now go through to the national finals which is being held at the ICC in Birmingham in March 2025.